Remove ambiguity

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If you are leading a change effort, you need to remove the ambiguity from your vision of change. Granted, this is asking a lot. It means that you’ll need to understand how to script the critical moves, to translate aspirations into actions. It’s not good enough to ask your team to “be more creative” or to “tighten up on the purse strings.” That’s like telling the American public to “be healthier.”

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