Manage Word Blindly

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We don’t dare drive without watching the road or checking our gauges, but oddly enough we manage our work blindly all the time. We don’t visualize our tasks or rely on information radiators to alert us when our work might veer off track or require intervention. At best, we use deadlines to track our progress, even though deadlines are imposed, inflexible, and often don’t respect our current context. Based on assumptions about the future, deadlines fail to take into account actual, real-item information.

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