Don’t network by the door

When you approach someone before they get oriented to an event, they are not only more distracted during your conversation, but they will also be looking over your head to scope out the room and find people they know—you’ll have a much harder time engaging in eye contact. They are also more likely to excuse […]

You don’t know what others want

The illusion that both parties to the conversation know what the other party wants is pervasive, and it sets the stage for plenty of frustrating exchanges.