We stick to social scripts out of habit. We use the same dull conversation starters over and over again because they are in our comfort zone. But you know what? Nothing spark-worthy ever happens in your comfort zone. If you keep using social scripts, you will be stuck in small talk forever.
When you approach someone before they get oriented to an event, they are not only more distracted during your conversation, but they will also be looking over your head to scope out the room and find people they know—you’ll have a much harder time engaging in eye contact. They are also more likely to excuse […]
The illusion that both parties to the conversation know what the other party wants is pervasive, and it sets the stage for plenty of frustrating exchanges.