The enemy of accountability is ambiguity

The enemy of accountability is ambiguity, and even when a team has initially committed to a plan or a set of behavioral standards, it is important to keep those agreements in the open so that no one can easily ignore them.

Committed clear plan of action

Without committing to a clear plan of action, even the most focused and driven people often hesitate to call their peers on actions and behaviors that seem counterproductive to the good of the team.

Problem Management

These leaders have a natural leaning to give accountability to others and keep it there. When their people push problems over to the manager’s side of the table, by the end of the conversation, those problems slide right back to where they came from.