What looks like a people problem is often a situation problem
“A long journey starts with a single step.” As clichés go, that’s pretty wise. But you know what else starts with a single step? An ill-conceived amble that you abandon after a few minutes.
People are incredibly sensitive to the environment and the culture — to the norms and expectations of the communities they are in. We all want to wear the right clothes, to say the right things, to frequent the right places. Because we instinctively try to fit in with our peer group, behavior is contagious, sometimes […]
When you engineer early success, what you’re really doing is engineering hope. Hope is precious to a change effort. It’s Elephant fuel.
One reason we’re able to believe that we’re better-than-average leaders and drivers and spouses and team players is that we’re defining those terms in ways that flatter us.
As you analyze your situation, you’re sure to find some things that are working better than others. Don’t obsess about the failures. Instead, investigate and clone successes. in other words, don’t work on stamping out failures build on what’s working
If you are leading a change effort, you need to remove the ambiguity from your vision of change. Granted, this is asking a lot. It means that you’ll need to understand how to script the critical moves, to translate aspirations into actions. It’s not good enough to ask your team to “be more creative” or […]
Big problems are rarely solved with commensurately big solutions. Instead, they are most often solved by a sequence of small solutions, sometimes over weeks, sometimes over decades.
For anything to change, someone has to start acting differently. Your brother has got to stay out of the casino; your employees have got to start booking coach fares. Ultimately, all change efforts boil down to the same mission: Can you get people to start behaving in a new way?
This is about bringing change to your organization when change is hard.