Rudeness is the cancer that devours love. Everyone knows this, yet it’s notorious that we are more polite to strangers than we are to our own relatives.
That’s what marriage is in the long run—a series of trivial incidents. And woe to the couple who overlook that fact.
Tell your child, your spouse, or your employee that he or she is stupid or dumb at a certain thing, has no gift for it, and is doing it all wrong, and you have destroyed almost every incentive to try to improve. But use the opposite technique -be liberal with your encouragement, make the thing […]
People are more likely to accept an order if they have had a part in the decision that caused the order to be issued.
You will never get into trouble by admitting that you may be wrong. That will stop all argument and inspire your opponent to be just as fair and open and broad-minded as you are. It will make him want to admit that he, too, may be wrong.
You can tell people they are wrong by a look or an intonation or a gesture just as eloquently as you can in words -and if you tell them they are wrong, do you make them want to agree with you? Never!
Nine times out of ten, an argument ends with each of the contestants more firmly convinced than ever that he is absolutely right.
Remember that the people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.
Most people don’t remember names, for the simple reason that they don’t take the time and energy necessary to concentrate and repeat and fix names indelibly in their minds. They make excuses for themselves; they are too busy.
You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.